Measures against the spread of coronavirus

Dear tenants, dear business partners

In order to protect its customers and employees, the LWB has implemented various measures against the spread of the coronavirus. Direct contacts have been reduced to a minimum as far as possible. We hope that this will reduce the risk of infection.

What does this mean in detail?

1. . Prospective tenants require a prior appointment for a letting appointment at the LWB company headquarters as well as for apartment viewings. Further information can be found here.

2. LWB tenants can visit the LWB service kiosks in person after making an appointment (by e-mail/phone) and observing the hygiene rules.
Our tenant advisors are available to answer your questions by telephone on 0341 9922-0 or by e-mail to kontakt@lwb.de. Please also use the free ServiceApp der LWB.

3. Our service team remains on duty around the clock for accidents and emergencies. You can reach the team by calling 0341 9922-9922. Please understand that neither a dripping tap nor a jammed window is part of the service.

4 The LWB subsidiary WSL Wohnen & Service Leipzig GmbH is not currently carrying out any work in the rented areas. You will receive information on alternative dates in due course.

5. LWB cash desk services in Wintergartenstraße 4 will remain closed until further notice. Please transfer the rent to the bank account stated in your rental agreement. 

In our mutual interest we are all asked to limit social contacts and to strictly observe the stricter hygiene regulations. The health of all of us has priority. It is also important to us that we secure our service for you and that all business processes function properly.

At this point we would also like to make a request to you: Inquire by telephone or "through the door" about the fate of your neighbours. Help each other as much as you can. The house information boards can be used to indicate offers of help.

Your LWB

16 March 2020, last updated on 4 Januar 2021